DCI to Resume Issuance of Good Conduct Certificates This Week- New Guidelines In Tow

The Directorate of Criminal Investigations (DCI) says it is set to resume issuance of police clearance certificates otherwise known as Certificates of Good Conduct starting on Thursday, June 25.

This news comes three months after the exercise was suspended following the spread of Covid-19 in the country.

The directorate office revealed in a statement that the exercise will be handled cautiously with all the guidelines to curb the virus in mind.

As such, those seeking services from the government agency are advised to first book appointment through the e-citizen portal. They must indicate the date and exact time that they will be available to be served at the offices.

“Only those with appointments and who arrive at the designated time will be allowed past the gate,” the statement reads in part.

According to the statement, the offices shall be open to the members of the public between 7am and 4pm.

The target number of clients that will be attended to in a day is 600.

“So far we have over 37,751 pending applications which we intend to process expeditiously and in order to adhere to social distancing measures as advised by the MoH experts, we shall be attending to 600 clients daily between 7am-4pm,” it says.

On their end of the bargain, the DCI office says it will screen and test both its staff and visitors to their head offices as per the requirements of the National Emergency and Response Committee on Coronavirus.


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